Add Email on Your Mobile Device with Outlook for iOS or Android

Summary

It is possible to add your work email to your mobile device. To do so, you will use the Microsoft Outlook mobile app on either iOS or Android. The instructions below are geared toward iOS but should be very similar to Android.

! Note: Only certain positions will be authorized to have email access through the Outlook app. Salary positions will most likely get approved. Hourly positions will most likely get denied. This only applies to the app, but not to the website: https://outlook.office.com.

Once complete, you will receive an email indicating that your device has been quarantined and requires approval. If your job title has been approved to receive mail on mobile devices, your request will be approved and you will be notified via email that your mobile device was activated. Please be patient as this process may take a few hours to complete.

Note: Please be advised that you must be enrolled in Duo for this to work. If you're NOT enrolled, you'll see a message saying you need a "Bypass Code." If you're enrolled, you should receive a push notification through your Duo app on your phone. Click Approve.

Instructions

Download Outlook for iOS from the iOS App Store and then open it. DO NOT USE THE BUILT-IN MAIL CLIENT OF YOUR PHONE. IT'S NOT HIPAA COMPLIANT. Failure to use the Outlook app will result in a rejection from the IT department.

iOS Outlook app

If it's your first time using Outlook for iOS, enter your full email address, then tap Add Account.
If not, open the Menu > tap Settings > Add Account > Add Email Account.

Enter your email address

Enter your email account password and tap Sign In.

Enter your Outlook.com password

Accept any prompts for permission you may receive.
Swipe through the features and you're now ready to use the Outlook mobile app.

PLEASE BE ADVISED THAT YOU'LL INITIALLY RECEIVE A MESSAGE FROM THE SYSTEM THAT YOUR EMAIL HAS BEEN QUARANTINED. THIS IS A NORMAL MESSAGE THAT ALERTS THE I.T. DEPARTMENT FOR APPROVAL. PLEASE ALLOW SOME TIME FOR THIS PROCESS. IF APPROVED, YOUR EMAIL WILL START FLOWING. IF NOT APPROVED, YOU'LL RECEIVE A TICKET STATING WHY.

Kindly refer to the article provided in the link for more information regarding the message.