8x8 - Login to the 8x8 Work Mobile App
Summary
Download and install the 8x8 Work app on your iOS or Android device and then follow the instructions below to log in successfully. Links to download from each app store are below.
YOU MUST BE ENROLLED IN DUO BEFORE LOGGING INTO THIS APP. If you're a new employee and haven't enrolled in Duo, please check your email and find your Duo enrollment email. If you don't have an enrollment email or it's expired, please create an incident. Failure to enroll will prevent you from using the application.
iOS:
Android:
Instructions
Log In
Open the 8x8 Work app on your mobile device and log in using "Login with Organization." You will use your Office 365 Credentials – the same username and password you use to log in to your computer. (Your username is your email address). If you never logged in before, you'll see the Microsoft Sign in screen. Type in your company email and the password you use to sign into the computer with.
or 
- Tap Login on the initial startup screen.
- Tap the User/Email field and enter your Company Email.
- Tap on the Login with Organization or Microsoft Sign in.
- Type in your Company Email Address again and tap Next (Check your spelling on this step. Any misspelling could prevent your account from being seen on Sign Sign-On.)
- Type in your Computer Password and tap Sign in.
- After step 5, you should see a Single Sign-On screen. Use your computer password. You will see a DUO push notification from your app. If you do not, then you're most likely not enrolled in DUO. After you "Approve" DUO, your 8x8 app will open up.
If you failed logging in on step 6, you most likely need to enroll in DUO. If you're new employee, check your email for a Duo Enrollment. If you're an existing employee, please create a ticket and request a new DUO enrollment.