WellSky | Attempting to Print a PDF, the Print Window will not pop up
Summary
In WellSky, when you bring up a PDF document and attempt to print, you may encounter an issue where the print dialog box does not pop up when you click the print button. There is a setting in Adobe Acrobat Reader that needs to be adjusted for this bug to clear
Instructions
- Open Adobe Acrobat.
- Click the Edit menu and select Preferences.
- Click Security (Enhanced) option in the left pane
- In the Sandbox Protections section, (in the top section of the window) toggle Protected View to Off.
- Click OK.
- Now go back to WellSky and attempt to print your PDF again and you should be successful.