How to Edit Microsoft Documents Using Web Version
Summary
Many users will find out they don't have the full version or desktop version of Microsoft Office on the computers they are using. This can prevent users from opening, editing, and printing Microsoft documents from hospital file shares or applications such as WellSky. Many users will have the Web version (browser supported) of Office 365 such as email. This license gives you full access to the Office Suite, but through the browser only. Users on this license will be unable to use the installed (desktop) version on the computer.
You're most likely here because you tried using the desktop version of Office 365 and your login did not work. Your license prevented you from accessing it. The instructions below will point you in the right direction to use the Web version of Office 365 that most employees use in the hospital.
Note: If you find yourself that your job involves a lot of editing, your manager can request you the desktop version of the license.
Instructions
1. Find the document you want to edit or print. Some users will need to download the file from the application. Scroll down to the bottom of the page if you're able to see the Landing Page.
2. Look for this menu icon in the upper left corner of the "The Landing" page and click on the waffle menu.
3. You will see many Microsoft applications that can be used with your license.
4. In this example, we'll use Excel. Click on Excel and you will see this. You can click on "Blank workbook" to open Excel, then navigate to "Open" and search for the file. Step seven shows an easier method by clicking and dragging.
5. The click-and-drag method is convenient. Find your file and drag it on top of the Blank workbook. You'll see the document uploaded to OneDrive. Please note that file size can affect how long it takes to upload.
6. Once the file uploads, you will see a web version of the application. You should have full functionality to edit and print.
COPY AND SAVE
Please take note that you are working with a document in OneDrive (Cloud). When it's time for you to save the document, you will not see the SAVE option you would normally see. Instead, you are given options. Choose the option that works for you. Some of you may be modifying a document from a shared drive, so you will choose to "Download a Copy" to the PC you are using, take note of where it downloads. Most downloads will go to the Downloads folder. Find your file then click and drag it to the shared drive location. If the file name is the same, it will ask you to replace it.
How to log in to Sharepoint
1. Open up the web browser and make sure you are signed into it (upper right). If the browser automatically takes you to "The Landing" home page, then you're signed in. If not, you'll need to sign into Sharepoint. If someone else's account is there under your login, you'll need to sign them out.
2. To sign into the browser, click on the person icon in the upper right-hand corner of the browser. If someone else is logged your browser, sign them out or sign in with a different account. When you sign in with a different account, choose "Use another account" to sign in with your company email and password.
IT Note: Windows Update KB50000802 does not allow you to print from OneDrive. It will crash the computer. The fix is to uninstall the update until the patch update arrives.
Update: 3/16/2021 Link found here.
Microsoft fixed the Windows 10 issue that causes the blue screen of death to appear when trying to print to certain devices. Reports emerged earlier this week that the March Windows 10 Update (Windows 10 KB5000802) was causing problems. The issue was later confirmed by Microsoft and can now be fixed with an optional update.
The issue appears to only affect PCs when trying to print to certain types of printers, including those from Kyocera, Ricoh, and Zebra.
The fix for the issue comes in the form of the Windows 10 KB5001567 update, which brings systems to OS builds 19041.868 or 19042.868.
The update is not rolling out automatically, however. You have to manually search for the optional update through the Windows 10 Settings app. Luckily, this is easy to do:
- Open the Windows 10 Settings app.
- Go to Update & Security.
- Go to Windows Update.
- Click View optional updates.
- Select the optional update that addresses this fix (Windows 10 KB5001567).
- Click Download and install.