How to Request a Change to Employee Information
Summary
This Change Request applies to employees that need their accounts updated in our system. This affects their computer log-on and applications they might use. There are some applications the IT department cannot update because we don't have access to it, e.g. Netchex. Only HR and Managers can submit a Change Request, otherwise, it will not work for anybody else.
Note: If you submit a request, the IT department will process it almost as quickly as we receive it depending on the workload. If an employee is working and the change affects their login etc, please make a comment when the best time to make the change. Requests will be done during Corporate business hours M-F, 8-5 PM CST.
Instructions
1. Go to the "Landing" and click on the IT Service Desk.
2. Click on "Request New Service".
3. You can either click on "User Account Management" from the Service Categories or go through the list and look for "Employee Change Request". Click on "Request Now" or click the image below.
4. Please ensure you click on the "Request for someone else" box and fill out the person's name that requires the change. The person will need to be already in our system. If you make a change within the same time period the person was onboarded, they will not be in the system. There are in the system by the next day.
5. Any field that is filled or checked will be the change that is requested. If a field is left blank, then that field does not get submitted for a change. Please type comments if needed. The changes should affect the computer account, WellSky, email, etc.... anything that the IT department has Admin access to.
If you have any suggestions to help improve this Change Request form, please email servicedesk@nobisrehabpartners.com