Duo | Enrollment Procedure - Inline Self-Enrollment
First-time Enrollment in Duo
Enrollment is the process that registers you as a user in Duo with a device capable of performing two-factor authentication. Duo prompts you to enroll the first time you log into a protected VPN or web application when using a browser or client application that shows the interactive Duo web-based prompt. Follow the on-screen prompts to set up your Duo authentication device.
Introduction
Find your email for Duo enrollment in your company email inbox. If you can't find it, then you can create a ticket with the service desk so a new enrollment can be sent.
A partial enrollment is done through the browser as you're signing in for the first time on a company computer. Enrollment is possible through this method as long as you select "I have a tablet" when you see the screen asking for your phone number. Adding your phone number is not necessary.
You will see a Microsoft sign-in screen like the one below. If you are outside the hospital, open up a browser on any computer (not your mobile phone), and type https://outlook.office.com. Sign in with your company email and password. If you are using a company laptop, and signing into the browser for the first time, it'll automatically go through enrollment.
Going through your company email is a sure way of enrollment.
Type in your email address and click Next.
You will be redirected to the Duo Single Sign-On page. Type in your email address again and click Next.
Type in your password and click Log in.
You will be redirected to the self-enrollment wizard so that you can enroll your device. Click Next a few times to learn why protecting your identity with two-step verification is important and begin the setup process.
Choose the Duo Mobile option and enroll
Click Duo Mobile to continue the enrollment process. In the steps that follow, you will download the Duo Mobile app to your mobile device and then scan a QR code to connect the app and your account.
Duo Mobile is an app that runs on iOS and Android phones and tablets. It's fast and easy to use and doesn't require cell services. Duo pushes login requests to Duo Mobile when you have mobile data or Wi-Fi connectivity to the internet. When you have no data service, you can generate passcodes with Duo Mobile for logging in to applications.
Click the I have a tablet link at the bottom of the prompt. **You can enter your phone number here and confirm it in the next step if you choose, but it is not required. You can skip this step if you just click the I have a tablet link.**
Download and install Duo Mobile on your mobile device from the Apple App Store or Google Play Store. We’ve provided QR codes you can scan with your mobile device that take you directly to the app below.
Once you have Duo Mobile installed click Next.
Open the Duo Mobile app on your mobile device and add this account by scanning the barcode shown ON YOUR SCREEN (NOT the example below). **You may need to tap the Add button at the top right of the mobile app and then tap on Use QR-code** (Please DO NOT use the sample QR code)
In the Duo app on your mobile device, if you are presented with an option to name your account, type in a friendly name in the Account name field. We suggest using the name of your hospital for this friendly name.
Tap Practice Now to see how the procedure will work. You will be asked to complete a few tasks that show you how the app will work when you need to use it.
If you are prompted to Allow notifications, please allow them. This will make it very easy to approve a login attempt.
Keep clicking Next or OK to continue through the process.
Back on your computer, when you receive confirmation that Duo Mobile was added click Continue.
You can now log in to Duo-protected applications with Duo Push or with a Duo Mobile passcode.
Click the Log in with Duo button.
On your phone you will be asked to verify your identity via the Duo application. Tap Approve.
If the Operating System on your phone is old enough that it is no longer supported you will be required to upgrade it.
You have now finished enrolling your account with Duo.