CarePort | Forgot Password or Lockout | Problems in General

Summary

CarePort has a support staff that will help with lockouts and password resets. It's not necessary to go through your IT department for lockouts or password resets. You can if you want, so it's entirely up to you. This article is to inform you that you have options. If you have problems with CarePort, you can reach out to them using the "Contact Us" link on their website. The IT department does not have the expertise to troubleshoot issues with Careport itself, so it's better to contact them directly with the issue you are having. The IT department only creates the account itself to aid your hospital.

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