8x8 Outlook Plugin Update | Virtual Office
Summary
You can schedule a conference call using your 8x8 account from within the Outlook Calendar item. Please note that every 8x8 conference call can be a video conference, audio call only and/or a screen sharing presentation. Anyone joining the meeting from their computer will have all these options available.
UPDATE: If you are receiving the "Virtual Office" prompt, the plugin is recommending an update to the newer version. It is possible to continue to use the older version, but if it's causing errors, please proceed with the instructions below.
Check and see if you have the option. Click on the 8x8 drop-down in your Outlook and click on "Check for Updates." This will update your 8x8 plug-in. If you don't see this, proceed with the instructions below.
Instructions
The instructions are similar to the original instructions. It's recommended you close out Outlook before installing the Plugin.
If you do not already have the plugin installed, you can follow the steps below. You can see if the plugin is already installed by looking at the toolbar in Outlook for the 8x8 button (example below). If it is there, you can learn how to use the plugin here.
Install the Outlook Plugin for Virtual Office Meetings
1. Search for the search icon on the taskbar and type control and select Control Panel.
2. Click "Get Programs". It should take you to "Install a program from the network"
You may see this screen if you accidentally click "Uninstall a program", but you can still get to "Install a program from the network".
3. Click the 8x8 Work for Outlook - 6.0.7 Plugin listing and then click the Install button. The installer program will run. Click OK when notified that the setup completed successfully.
Note: If you don't see the 8x8 Work for Outlook on the list, it's most likely you're trying to install this program off the network. You need to be on the company network. If you are home, please use your VPN connection. Allow it a minute or so before attempting again. The network drives will map out after it connects on VPN.
- Start Outlook. If Outlook was open, close it and then open it up again.
- You will be prompted to login to 8x8. Click Use Single Sign On.
- Type in your email address and click Continue.
- You are now logged into 8x8 through the Outlook plugin and can schedule conference calls using the procedure found here.
If you encountered any errors in the instructions from above. Please notify your IT department or respond to the ticket you may have already opened that it didn't work.