Duo | Receiving Bypass Code message

Summary

If you're attempting to access an application like Outlook, Teams, 8x8, or anything that interacts with our network using your computer login, you may encounter the "Bypass code" prompt. This prompt typically appears when attempting to access applications outside of our network.

If you happen to be in a hospital, enrolling in Duo is not an issue as it is whitelisted on our network. This helps to minimize work disruption. In the past, enrolling was a significant challenge because it wasn't being done, and it affected the Agency personnel who lacked the necessary license. This hindered their ability to enroll.
The Bypass Code message happens because you're accessing an application outside of our network but past the enrollment window. You'll need to create a ticket.
There is NO bypass code to be given. The system relies on the user enrolling in Duo. Please create a ticket for enrolling in Duo.

When you create an incident for this issue, your ticket will be escalated to our System Admin. Expect a Duo enrollment email. The enrollment process will look similar to this solutions article: https://nobis.freshservice.com/support/solutions/articles/16000052919